Racine County Communications Center

14116 Washington Avenue
Sturtevant, WI 53177

Non-Emergency Telephone Number: (262) 886-2300

Director: Jacqueline Bratz
Assistance Director: Jody Howell

   The Racine County Communications Center is responsible for communications between the public and the agency. Dispatchers perform a wide variety of tasks.  The Communications Center handles the telephone requests for Law Enforcement and Fire/Rescue services for all of Racine County, except the City of Burlington.

   The mission of the Communication Center is as follows: 

We the staff of the Racine County Communications Center are the first of the first responders. We serve as the critical link between the people of Racine County and all emergency and non-emergency agencies. It is our duty to promote, preserve and protect the public safety and security of all people in Racine County. We recognize that service is our one and only product.

     Constant telephone calls for service, information requests, enormous volumes of paperwork, and tremendous demands for instant service shows how the Dispatchers play an extremely important and crucial part in Law Enforcement Services.

   The Communications Center answers 911 emergency telephone calls for the following areas:

  • Village of Elmwood Park
  • Village of Union Grove
  • Village of Waterford
  • Town of Yorkville
  • Town of Raymond
  • Town of Norway
  • Town of Waterford
  • Village of Rochester
  • Town of Burlington
  • City of Racine
 Town of Dover  Village of Mount Pleasant
Village of Sturtevant Village of Wind Point



Racine County makes every effort to ensure the accuracy of the information provided on its web site. However, due to the possibility of transmission errors, HTML browser capabilities, changes made since the last update to the site, etc., neither Racine County, nor any agency, officer, or employee of Racine County warrants the accuracy, reliability, or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability, or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.